Welcome to Mountain Mingle Tours & Travel (“we,” “our,” or “us”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website mountainmingle.com.np (the “Site”) or use our services.
1. Information We Collect
We collect information directly from you when you interact with our Site or services:
- Personal Information: Name, email, phone number, travel preferences, booking details, etc.
- Payment Information: If applicable, payment-related data is processed securely via third-party providers (we do not store card details).
- Technical & Usage Data: IP address, browser type, pages visited, device info, session duration, tracked using cookies, web analytics, etc.
2. How We Use Your Information
We use the collected information to:
- Provide and manage your travel-related requests (bookings, communications, custom itineraries).
- Respond to your inquiries and offer support.
- Improve our website, services, and user experience.
- Send relevant updates or promotions with your consent.
- Comply with legal obligations when required.
3. Cookies and Tracking Technologies
Our Site may use cookies and similar tools to:
- Understand visitor behavior (analytics).
- Remember your preferences for a smoother experience.
- Gain insights for improving functionality and performance.
You may disable cookies via your browser settings, though it may affect certain features of the Site.
4. Information Sharing
We may share your data in the following ways:
- Service Providers: For things like booking systems, payments, and communication management—all bound by confidentiality obligations.
- Legal Compliance: When required by law or to protect our rights, other users, or public safety.
- Business Transfers: In case of mergers, acquisitions, or asset sales.
- Aggregated or Anonymized Data: Used for internal purposes without identifying individuals.
We do not sell or rent your personal data.
5. Data Security
We use reasonable technical and organizational safeguards to protect your personal data. However, no system is 100% secure. Use of our services is at your own risk.
6. Your Rights
Depending on your region, you may have rights such as:
- Accessing, correcting, or deleting your personal data.
- Withdrawing consent for data use.
- Opting out of marketing communications.
To exercise these rights or with any concerns, contact us at:
contact@mountainmingle.com.np
Kawasoti-02, Nawalpur, Nepal
7. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal data from minors.
8. Changes to This Policy
We may update this Privacy Policy over time. The “Effective Date” will indicate when changes were made. Please review the policy periodically.
9. Contact Us
If you have questions regarding this Privacy Policy or how we handle data, please reach out via:
- Email: contact@mountainmingle.com.np
- Mail: Kawasoti-02, Kumarwarti Gate, Nawalpur, Nepal